Dataviewer doesn't read data from Dropbox CSPro 7.1

Discussions about syncing data via Bluetooth, Dropbox, FTP, and using CSWeb
jaycan
Posts: 3
Joined: November 5th, 2018, 3:03 am

Dataviewer doesn't read data from Dropbox CSPro 7.1

Postby jaycan » November 5th, 2018, 3:36 am

I used CSPro 7.0 in creating the data entry application then revised the application (including dcf) using 7.1.
Everything goes well, devices where able to sync the data in Dropbox (added a folder CSPRO>...>data).

However, when I try to download data using Dataviewer (CSPro tool), it only read my dictionary (dcf) and status bar goes 100% but there is no data appeared in Dataviewer.

Please help me with this problem.
Thank you!

aaronw
Posts: 104
Joined: June 9th, 2016, 9:38 am
Location: Washington, DC

Re: Dataviewer doesn't read data from Dropbox CSPro 7.1

Postby aaronw » November 5th, 2018, 2:30 pm

Your first synchronization will upload the dictionary, but successive synchronizations will not update the dictionary. It's possible you Dropbox is using an older version of your dictionary. Try deleting the CSPRO directory in Dropbox and see if that fixes your issue.

jaycan
Posts: 3
Joined: November 5th, 2018, 3:03 am

Re: Dataviewer doesn't read data from Dropbox CSPro 7.1

Postby jaycan » November 8th, 2018, 8:11 am

I've updated the dictionary file version 7.1 but there is still no data in Data Viewer. :cry:

This is the message in sync file from C:\Users\CanJi\AppData\Roaming\CSPro


08/11/2018 21:07:14.000 INFO: Connect to Dropbox
08/11/2018 21:07:14.000 INFO: Open/create C:\Users\CanJi\AppData\Roaming\CSPro\Dropbox.db in read/write mode.
08/11/2018 21:07:14.000 INFO: Create download table.
08/11/2018 21:07:14.000 INFO: Connect to server Dropbox
08/11/2018 21:07:14.000 INFO: Set listener
08/11/2018 21:07:14.000 INFO: On start
08/11/2018 21:07:14.000 INFO: Call connect
08/11/2018 21:07:16.250 INFO: Connection successful. Server id: Dropbox
08/11/2018 21:07:16.250 INFO: Downloading dictionary list
08/11/2018 21:07:18.531 INFO: Downloading dictionary list complete
08/11/2018 21:08:40.062 INFO: Downloading dictionary file: NCD17_DICT
08/11/2018 21:08:46.390 INFO: Downloading dictionary file complete
08/11/2018 21:08:47.031 INFO: Syncing data: NCD17 FGTH.csdb direction GET universe ""
08/11/2018 21:08:47.031 INFO: First time GET with this server
08/11/2018 21:08:47.031 INFO: Start Dropbox case download for dictionary NCD17_DICT
08/11/2018 21:08:51.578 INFO: Server has no data directory.
08/11/2018 21:08:51.578 INFO: Dropbox case download complete
08/11/2018 21:08:51.953 INFO: New server revision =
08/11/2018 21:08:51.953 INFO: Sync GET completed.
08/11/2018 21:08:51.953 INFO: Downloaded 0 cases
08/11/2018 21:08:51.953 INFO: 0 new cases, 0 updated, 0 ignored, 0 conflicts
08/11/2018 21:08:51.953 INFO: Disconnecting from server


Please help, I really need this.

josh
Posts: 1653
Joined: May 5th, 2014, 12:49 pm
Location: Washington DC

Re: Dataviewer doesn't read data from Dropbox CSPro 7.1

Postby josh » November 8th, 2018, 4:21 pm

This line: "08/11/2018 21:08:51.578 INFO: Server has no data directory." means that it found the folder where the dictionary is stored but it can't find the directory where the data is stored. It is looking for a directory named Dropbox\CSPro\DataSync\NCD17_DICT\data but it can't find it. Did you mistakenly delete or rename this folder in the Dropbox?

jaycan
Posts: 3
Joined: November 5th, 2018, 3:03 am

Re: Dataviewer doesn't read data from Dropbox CSPro 7.1

Postby jaycan » November 15th, 2018, 9:37 am

Hi! Everything works well now.

I just created a new account in my computer. Maybe there is a bug in my old account.

Thank you!


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