Duplicate Case ID on Tablet

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khurshid.arshad
Posts: 333
Joined: July 9th, 2012, 11:32 am
Location: Islamabad, Pakistan
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Duplicate Case ID on Tablet

Postby khurshid.arshad » October 2nd, 2018, 8:08 am

Dear Josh and Gregory;

I hope you are both are doing well.

I am facing a duplication case problem for a survey interview application on tablet. We are testing the application on 25 tablets. Out of the 25, there is a duplication error on 2 tablets. The application goes fine but all of sudden it shows duplicate case id and stops working. I did not make any changes in the dictionary and also there re is no duplication shown in data viewer.

I can share application on your official email address.
Please advise.
a.

josh
Posts: 1653
Joined: May 5th, 2014, 12:49 pm
Location: Washington DC

Re: Duplicate Case ID on Tablet

Postby josh » October 2nd, 2018, 8:16 am

My guess is that this is a bug in your menu program when you assign the case ids to the case. You can send the program to cspro@lists.census.gov and we will take a look.

khurshid.arshad
Posts: 333
Joined: July 9th, 2012, 11:32 am
Location: Islamabad, Pakistan
Contact:

Re: Duplicate Case ID on Tablet

Postby khurshid.arshad » October 2nd, 2018, 8:56 am

Dear Josh;

The tablet is in the field now. I will received this tablet today in the evening and after that i will share the application and data.

Best regards.
a.

khurshid.arshad
Posts: 333
Joined: July 9th, 2012, 11:32 am
Location: Islamabad, Pakistan
Contact:

Re: Duplicate Case ID on Tablet

Postby khurshid.arshad » October 3rd, 2018, 7:04 am

Dear Josh

Please see your mail.

thanks.
a.

josh
Posts: 1653
Joined: May 5th, 2014, 12:49 pm
Location: Washington DC

Re: Duplicate Case ID on Tablet

Postby josh » October 3rd, 2018, 11:02 am

I have not yet received it

khurshid.arshad
Posts: 333
Joined: July 9th, 2012, 11:32 am
Location: Islamabad, Pakistan
Contact:

Re: Duplicate Case ID on Tablet

Postby khurshid.arshad » October 3rd, 2018, 1:23 pm

I have shared email from gmail account.

khurshid.arshad
Posts: 333
Joined: July 9th, 2012, 11:32 am
Location: Islamabad, Pakistan
Contact:

Re: Duplicate Case ID on Tablet

Postby khurshid.arshad » October 3rd, 2018, 10:00 pm

Dear Josh

Did you get my email from my gmail account.

I am trying to send a private messages from CSPro User Forum but getting error.

The requested users to be added do not exist.

thanks.
a.

khurshid.arshad
Posts: 333
Joined: July 9th, 2012, 11:32 am
Location: Islamabad, Pakistan
Contact:

Re: Duplicate Case ID on Tablet

Postby khurshid.arshad » October 4th, 2018, 7:28 am

DearJosh;

Any update.
Best.
a.

josh
Posts: 1653
Joined: May 5th, 2014, 12:49 pm
Location: Washington DC

Re: Duplicate Case ID on Tablet

Postby josh » October 4th, 2018, 7:54 am

I have yet to receive anything by email. Maybe the attachment is causing a problem. Try posting it Dropbox or Google drive and then sending a link.

khurshid.arshad
Posts: 333
Joined: July 9th, 2012, 11:32 am
Location: Islamabad, Pakistan
Contact:

Re: Duplicate Case ID on Tablet

Postby khurshid.arshad » October 4th, 2018, 8:22 am

Dear Josh

Please now check your email. This email is from my gmail account.
Now you can download from dropbox.
Thank you.
Best Regards.
a,


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