CSPro Users Forum

Thanks Josh, My alternative would be deleting the dictionary in the server (after downloading it, of course). This would force all he clients to "update" the db. Yours is a much better (and cleaner) solution. I´ll ask Carlos to do that, and if it does not work for whatever reason, I´ll app...

Thanks Josh. I think I understood all of what you-ve written about the uuids and timestamps, and the dates. And maybe this is the reason why I could not update this specific case. The reason I tried to do that was that the interviewer (some of them) were not updating the server properly. That is, a ...

Follows the sync.log data 2020-08-02 15:15:22,140 INFO: Connect to server http://www.2clv.com.br/csweb74/api/ using saved credentials 2020-08-02 15:15:22,140 INFO: Connect to server http://www.2clv.com.br/csweb74/api/ 2020-08-02 15:15:22,760 INFO: Server API version: 1.1 2020-08-02 15:15:22,761 INFO...

Instead of deleting the sync_history from the client database, I´ve tried to simulate it by executing a cspro batch program to read/write the file, generating an output file. As I saw it in the SQLite, the sync_history of this output file is empty, of course. Then I tried to upload this output file ...

Hi Josh, I do not remember having this kind of a problem before with one of our surveys. I mean, not updating the server, from a client. Anyway, as you explained on your note, I could delete all the sync_history data in the server to be able to force everybody to upload everything the next time they...

By the way, by looking at the sync_history, what are the fields file_revision, time_stamp and server_revision?
How can I convert the time_stamp to an actual date?

Thanks, Aaron, got it. What I did not understand in the step by step instruction you´ve written is that after selecting browse data, sync history, shouldn´t I do something with the history (maybe delete it), or just browse through it should be enough? In order to do that procedure in every interview...

Thanks Josh, Increasing the memory limit solved the problem. But, I´m not sure that this is a coincidence, after this change some uploads from the field are not being executed, hat is, the server database is not updated accordingly. Some interviews were supposed to be finished (and we see them as fi...

Thanks, Josh,
We´ll try that fix increasing the memory limit.
The questionnaire is not that long, almost 2k bytes, and so far we have 9k cases.
The interesting thing it is that, when it crashes, it is always at the 3100 case.

Hi Josh.
Attached the 2 log files with the 500 error.