Search found 68 matches
- August 31st, 2021, 3:21 am
- Forum: Tools
- Topic: Data viewer is not working
- Replies: 9
- Views: 5485
Re: Data viewer is not working
Hi Sherrell Just to update on this topic. Sophos Antivirus software support staff contacted our IT person and asked to check if the file was still reported as virus affected. Our IT did scan existing installed CSPro files and it did not give any message. CSPro was reinstalled on my machine and scann...
- August 25th, 2021, 4:06 pm
- Forum: Tools
- Topic: Data viewer is not working
- Replies: 9
- Views: 5485
Re: Data viewer is not working
Thanks Sherrell
I did communicated to our IT Greg's advice. They shared with me same file from previous version (7.6.1) and added to the folder which is working fine with me. We are using Sophos anti virus software.
I did communicated to our IT Greg's advice. They shared with me same file from previous version (7.6.1) and added to the folder which is working fine with me. We are using Sophos anti virus software.
- August 24th, 2021, 8:26 am
- Forum: Tools
- Topic: Data viewer is not working
- Replies: 9
- Views: 5485
Re: Data viewer is not working
Thanks Gregory
I was almost dead when our IT person told me that this program had virus. I have been using CSPro 7.6.2 since its release date but problem started on August 18. Thank you for your post. I will share this with our IT department.
I was almost dead when our IT person told me that this program had virus. I have been using CSPro 7.6.2 since its release date but problem started on August 18. Thank you for your post. I will share this with our IT department.
- August 24th, 2021, 6:21 am
- Forum: Tools
- Topic: Data viewer is not working
- Replies: 9
- Views: 5485
Re: Data viewer is not working
Hi Josh and Greg
To to add to my previous post, most of the modules are working. I get error message with "Dataviewer" and "Excel2CSPro" modules.
To to add to my previous post, most of the modules are working. I get error message with "Dataviewer" and "Excel2CSPro" modules.
- August 24th, 2021, 5:12 am
- Forum: Tools
- Topic: Data viewer is not working
- Replies: 9
- Views: 5485
Re: Data viewer is not working
Thanks Sherrell You are right. This file was quarantined. However this was quarantined because it contained trojen virus (this is what IT team found this moring when i asked them to remove from quarantine list)). This is worrying then. I do know whether it was effacted when we downloaded from web or...
- August 21st, 2021, 1:20 pm
- Forum: Tools
- Topic: Data viewer is not working
- Replies: 9
- Views: 5485
Data viewer is not working
HI everyone
I got this error message when I try to download data or run dataveiwer.
Can someone help me
I got this error message when I try to download data or run dataveiwer.
Can someone help me
- August 21st, 2021, 1:16 pm
- Forum: Other
- Topic: error executing dataviewer 7.5.1
- Replies: 4
- Views: 3051
Re: error executing dataviewer 7.5.1
Hi Team
Dataviewer stopped working on my laptop and it gives me following message.
Not sure what is this. It was working fine couple of days ago
Dataviewer stopped working on my laptop and it gives me following message.
Not sure what is this. It was working fine couple of days ago
- December 29th, 2020, 11:35 am
- Forum: Other
- Topic: Examples 7.5 folder and production runner
- Replies: 2
- Views: 2208
Re: Examples 7.5 folder and production runner
Thanks a lot a lot Gregory. I deleted "version" (which was 7.2) and it is working now.
Wish you, your team and all the CSProUsers a very happy, safe and prosperous 2021.
Best
Wish you, your team and all the CSProUsers a very happy, safe and prosperous 2021.
Best
- December 28th, 2020, 6:26 am
- Forum: Other
- Topic: Examples 7.5 folder and production runner
- Replies: 2
- Views: 2208
Examples 7.5 folder and production runner
Dear Josh For the last few CSPro versions, I always failed to get "Examples" subfolder in "Documents" folder. I checked with our IT person but he did not have any clue why examples folder failed to be copied to my machine. Can you please guide us in this regard. Also is there any...
- November 26th, 2020, 6:43 am
- Forum: Entry
- Topic: Audio recording of phone calls
- Replies: 2
- Views: 11436
Re: Audio recording of phone calls
Thanks Gregory